Thu, January 22, 2009

Ridership on a bus from Lucan to London and back is growing

By DEBORA VAN BRENK

LUCAN -- It's dark, snow-swept and bitingly cold as Jan Berman slaps ice off the bus windshield with a towel-wrapped broom.

She circle-checks the bus, then buckles herself in and wrestles the vehicle into gear.

Plows aren't on the streets yet, so Berman wends her way through Lucan more by memory than by sight or feel.

She cheerfully greets each passenger by name at every stop: those who climb aboard outside a church; the briefcase-burdened woman who embarks at the end of her driveway; and the last, coffee-clutching pair at Tim Hortons.

Then the Murphy's Bus Lines bus rumbles through the darkness, into London for 8 a.m., where the passengers all go to their jobs, studies or volunteer work.



At 4:30 p.m., Berman and her passengers head back.

She has followed this routine -- Lucan to London and back again -- every weekday for two years. Her predecessors did the same for about 30 years.

For years, a group of Middlesex County citizens, separate from this bunch and calling themselves the Middlesex County Transportation Working Group, has bandied about the idea of some form of micro-transit elsewhere in the county. Now the group, through the county, has applied for an Ontario Trillium Foundation grant to determine if it could be viable.

The L2L (Lucan to London) bus may best exemplify the strengths and weaknesses of the concept.

- First, it works only if enough people, from roughly the same place, are heading in the same general direction.

- They all have to work around standard office hours.

- And for passengers and bus operators alike, it has to prove itself to be a better option -- financially and logistically -- than single-vehicle driving.

For London Life manager Ken Holland, a 25-year veteran of the "daily," it all fits.

"It's just a convenient, inexpensive way to get to work," he says.

Holland likes that he can sleep or do paperwork en route.

He saves more than $4,000 a year on car insurance, gas and vehicle wear-and-tear, even after paying the $10 cost of a round trip (which, he notes, is about the same as a day's parking fee downtown).

Most importantly, he gets to hand to Berman the stress of navigating bad roads, bad drivers and bad weather

Likewise for Guilda Ziler, who dispatches roadside assistance from DAA offices in downtown London.

She sees the irony in taking a bus to a job where she fields phone calls from stuck motorists. "It's going to be a busy day," she says as she gazes out the bus window at cars crawling through the squalls. "They're usually by themselves in this type of weather."

Ziler has been catching a lift on the commuter since last spring. "I'm a Lucanite," she says. This bus allows her to live where she wants and work where she can.

But it's hardly a cash cow for the bus line, whose core business is school bus runs and charters.

It helps that the vehicle and Berman sometimes double up for student transportation after the commuter run, and that some of Murphy's drivers often need a lift to other bus yards.

It's a service Murphy's would hate to give up, vice-president Rob Murphy says.

"We've always felt that the ones that have used it for years, it would be difficult to discontinue it."

A few years ago though, when regular ridership dropped to five, that seemed inevitable.

Gas was cheaper, employment was high and people found it inexpensive and easy to drive to and from London.

Berman figured awareness was part of the problem.

"I put a bug in a few people's ears and we put out flyers," she says. "About that time, the economy went (down)," she says, her hands spiralling towards the floor, "and gas prices went (up)."

Ridership now sits at about 20 regulars -- still far from a full bus -- and is growing.

For today's riders, the L2L may be a no-brainer, but others aren't convinced. Murphy says the company surveyed residents of nearby Ilderton about a possible route expansion.

No go.

People are still driven by their car obsessions, Murphy says. People are used to driving, mostly solo, wherever they want or need to be.